Click on a detection and select Create Exclusion in the Actions button.Ģ. Learn more about creating exclusions in the ESET dashboardġ. You can also create an exclusion towards this detection so that it is not detected again in the future. Note: This is a global setting that will affect all future detections regardless of the source. In the policy settings, under Potentially Unsafe Applications set Reporting to Aggressive and Protection to Off – this will ensure the AteraAgent is flagged but not deleted. In order to ensure the AteraAgent will not be blocked again after the reinstallation, please find below a list of steps to be taken to adjust your ESET configuration. Note: the block will only be experienced by users who have ESET AV and EDR configured on the devices with “Detection” of balanced or higher thereby, automatically deleting the agent due to these settings. As we work to address this matter, we’d also like to provide you with viable workarounds to ensure the Atera Agent continues to function properly on your workstations: ESET recently took action to block the Atera Agent.
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